Christine Mitchell explains how to use touchup paint pens for stone chips and things of that sort, and why it’s imperative to go to the dealership where you bought your car or the manufacturer for the vehicle identification number and specific paint colour.
Christine Mitchell, owner and principal of The Car Lady, spent many years in the automotive industry as a technician, service advisor and salesperson. In 2001, she put her knowledge and experience together to start The Car Lady brand. She has driven hundreds of thousands of kilometres to help dealerships across Canada build customer relationships that increase both customer retention and customer satisfaction.