Rated 10
Buying a 2012 Ford F-150, and saving $10000 off of MSRP.
I scheduled an appointment with the recommended rep, Andy Brooks at the recommended dealer in Aurora, McAlpine Ford, and had a terrible experience. He emailed me the day before our appointment to bump me due to him wanting to schedule another customer for my meeting time with him, without my confirmation to do so. I did not read my email that day so, I arrived at the dealer the morning of my appointment and had to wait 90 minutes past my appointment time. Then the rep was very arrogant and did not offer any additional savings off of the vehicle. I had enough, I went to another Ford dealer, Shannahan Ford in Newmarket, and had such a great experience that I bought the vehicle on the spot. Andy at McAlpine lost the sale because I intended to buy a truck that day, which I did, just not through him.
David from Bradford, ON
reported on Tuesday, March 06, 2012